FAQ

We’re always here to help. If you need to talk to our friendly support team, send us an e-mail at: info@goatcardz.com

Visit our Contact Us page for more info

Ordering for a whole team or even a whole league? Contact us directly at: orders@goatcardz.com

One of our team members will work with you directly to fulfill your needs.

We welcome partnerships with brands, organizations, and social media influencers on Youtube, Instagram and TikTok. Both in the hockey world and beyond.

If you have an idea for a potential partnership, please send an email to our partnership manager:

partnerships@goatcardz.com

1. Our design team will work hard on editing your card, they will remove the background from your pictures and match backgrounds of cards with your team logo. We will then send you a professionally edited preview of your card.

2. Once you approve, we will send your card to our production team, they will bring your card to life.

3. Once production is complete your order is shipped to you!

Please e-mail us ASAP if you've made a spelling mistake or need to make a change. Once your card has been designed changes are limited.

Once you approve the preview that we send you it takes 1-5 business days for our team to produce your cards.

An e-mail is sent once your card has been shipped out. It will contain a tracking number.

Once your card is sent into production a shipping label is created. This does not necessarily mean that your card has shipped, it just means that the card is in production. Please allow 3-5 business days for the tracking to update.

Once shipped, orders arrive within 3-7 Business Days.

All U.S orders are shipped via USPS. All Canadian orders are shipped via Canada Post.